User Communications Junior Associate

About The Employer

  • T & M Consultancy
  • #104, 625 42nd Ave NE CALGARY, AB T2E 6S1

User Communications Junior Associate

Category: Community and social service


TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at


TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Tasks & Responsibilities

  • Create, implement and manage a comprehensive push notification/in-app message strategy for North America, Australia, New Zealand market
  • Collect cross-functional team feedback and write BRDs with Tools & Reporting to improve platforms and operations
  • Develop a point of view and share best practices for what works best for campaigns, building a knowledge-base from past campaign metrics
  • Autonomously support local operations and cross-functional teams with strategy, operations and analyses
  • Lead content audits, identify challenges and opportunities for support in the market


  • 3+ years of project management, communications, operations or related experience
  • Proven track record of operating independently, demonstrating creativity, and managing multiple projects simultaneously with a strong attention to detail
  • Team player, ability to engage on all levels of the organization
  • Experience working on projects involving cross functional team collaboration
  • Excellent writing, communication, organizational and interpersonal skills


  • Passionate about entertainment and digital content; Knowledge of the media landscape and major trends in the industry
  • Solid understanding of the TikTok user experience